Privacy is a hot topic for product and marketing managers, thanks to the higher level of regulation in the European Union. Apple’s IOS 14 operating system includes stronger privacy protections for Apple mobile users. Whether those meet the requirements of the GDPR is still under debate, but regardless, advertisers will need to be aware of […]
Support teams of the future are tightly integrated with Marketing and Sales. Data is the glue that binds the three functional areas together. The integration of Support with other customer facing functionality is a logical extension of the drive to deliver a great Customer Experience. Most customer interactions with support are caused by a problem […]
The attendance at our Workdesk at Work webinar series has been fantastic! Each installment covers a different business process that’s common to most businesses and we are planning even more. The Workdesk at Work webinar series is aimed at helping executives, managers and architects better understand how Alfresco Workdesk can be used to help streamline content-centric processes […]
Virtually everyone has had the experience: you are traveling in a foreign country, and with the exception of a few basics, you don’t understand the language. Simple daily tasks- such as ordering dinner at a restaurant or asking directions to your next destination become laborious and time-consuming. If you’re lucky, you eventually communicate-or comprehend-through a […]
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