Southwest Airlines has a reputation among its customers as being super friendly and very laid back. This cheerful attitude extends to the company’s vendors, who deal directly with their local Southwest office, rather than employees at the company’s Dallas headquarters. However, since invoices and other paperwork must eventually be processed at the main corporate office, […]
Tag: EMC
Case Study: Meeting Regulations While Benefiting the Business—Evergreen Investments’ InvestNet
Evergreen Investments, the assets management division of Wachovia Bank, has offered clients sound investment strategies for seventy years. Such longevity is no accident. The company has maintained its edge by keeping up with the times, even as the times have changed swiftly. These days, Evergreen is the twentieth largest mutual fund company, with over $300 […]
Case Study: A Valuable and Easy-to-Use Intranet for Every Employee—Kennecott Utah Copper
An email. A Post-It note. Popping your head into a colleague’s office. The sharing of important information among coworkers is second nature because it happens so frequently with little effort or thought. Admittedly, this everyday scenario becomes more complex when you add big teams, large volumes of information, and disparate locations into the mix. Take […]
Case Study: The CollegeSense.com Micro-Site Makes School Savings Simpler
A lot of life happens between the time a child begins teething and when they’re ready to pack up their first coffee maker and head off to college. As most parents know, the daunting question of how to pay for that college education begins right around the time those first teeth come in. With higher […]
Case Study: Getting Marketing Content to Speak Documentum’s Language—Aprimo
Virtually everyone has had the experience: you are traveling in a foreign country, and with the exception of a few basics, you don’t understand the language. Simple daily tasks- such as ordering dinner at a restaurant or asking directions to your next destination become laborious and time-consuming. If you’re lucky, you eventually communicate-or comprehend-through a […]
Case Study: Bausch & Lomb Updates International Web Presence to Reflect their Master Brand
In 1853, German immigrant John Jacob Bausch set up his modest optical shop in Rochester, New York. A few years later, Bausch’s close friend Henry Lomb invested $60 to keep the business of selling spectacles going, a relatively unknown endeavor during those days. They could have never imagined their company would end up producing over […]