Many of our clients use Salesforce for customer relationship management, issue management, case management, and all its other robust functionality. But one area where Salesforce might not be ideal is in document management. Salesforce offers the ability to attach documents of course, but there are a number of pain points. Non-Salesforce users can’t access attached […]
Many years and several jobs ago, I was hired to manage a procurement system development project for a large construction company in Houston. In the first week, the IT manager said “I have this sales guy who says he can solve all our problems nagging me every week. Let him take you to lunch and […]
Selecting a Content Management System It may not be sexy, but selecting the right software tools can have positive effects on one’s business for years to come. On the other hand, a poor choice can ripple through your organization for years, leaving devastation in its wake. Overdramatic? Perhaps, but for those forced to live with […]
Accounts payable is kind of by definition a cost center. What could be more of a drag on the bottom line than the cost of actually paying your bills? You have probably already heard me tell the tale of how adding automation to your back office invoice processing can save you time (and hence money) […]
The Covid-19 pandemic will go down as a tipping point event in the technology modernization evolution. Almost overnight, companies have had to adjust to the demands of a newly remote workforce. Organizations that have lagged in their adoption of technologies to facilitate remote collaboration and business automation are discovering that they can wait no more. […]
Texas Education Agency is responsible for the oversight of public primary and secondary education in the state of Texas. It supports 2,000+ individual school districts and charter schools in Texas. They approached Blue Fish Group to get help replacing an expensive legacy enterprise content management (ECM) system that had reached its end of life. They […]
Often large enterprises suffer from inefficient business processes that pile up over time, leading to immense technical debt and wasted time and money. One enterprise organization handling professional golfers knew there was a better way to manage their business processes through automation. Blue Fish stepped in to architect an elegant solution to fit their business […]
In a nutshell, robotic process automation, or RPA, is software that automates business processes. Essentially, it acts as a robot that learns standardized and repeatable tasks, like data entry or logging into applications. Just think about something you do on a computer all the time in the exact same way …. and then think about […]
The future of business may very well be a paperless paradise, but the present certainly isn’t. Here at Blue Fish, we often help our clients optimize their digital content and workflows, but what about the stacks of paper your team is still dealing with? Not only is there the challenge of digitizing roomfuls of files […]
Most people think of ECM as a way for companies to store content. Many people also think it’s one of the most boring topics they could possibly read about. But if that’s you, you probably aren’t familiar with the modern benefits it brings to businesses. Technology has dramatically changed pretty much everything, including ECM. It’s […]
Technology is driving advancements all over the business world, and ECM is no exception. The goal of managing content at enterprise levels has always been to improve efficiency and security for businesses, even when ECMs simply stored unstructured data. The parallel goals of ECM vendors and the businesses they serve have converged to put this […]
Once you’ve committed to implementing an ECM for your company, a few questions may arise during the process. You might wonder why a place to store content is so expensive (we answered that question here) or how long it will be before it’s up and running. Aside from the obvious time required to digitize any […]
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